Bring your national ID/passport, insurance card (SHA or private), current medications, referral letter (if any), and a list of allergies. For maternity, carry the Mother & Child booklet and birth plan.
You can call +254 709 667 000, use our contact form, or walk in to Outpatient Reception. We’ll confirm date, time, clinic, and any prep instructions.
General wards: 12:30–2:00 pm and 4:30–6:00 pm. ICU/HDU have restricted/rotational visits—please confirm with the nurse in charge. Children under 12 should avoid visiting unless necessary.
Simple gifts are fine. For food, please check dietary restrictions with the nurse. Some units (ICU/HDU, Oncology) have stricter controls for safety.
Yes—Nazareth Hospital is empaneled for SHA schemes and most major insurers. Bring your insurance card and ID for verification. See Insurance & SHA for details.
We accept M-Pesa, debit/credit cards, and bank transfers. Co-pays and exclusions (if any) are settled at the Cash Office. Request an itemized invoice at discharge.
We offer General OPD, Medical, Surgical, Paediatrics, OBGYN, Orthopaedics, ENT, Oncology, Renal, Physiotherapy, and more. See Outpatient Clinics for the weekly schedule.
Arrive 15–30 minutes before your slot for registration, vitals, and file retrieval. First-time patients should allow extra time for file creation.
We offer normal delivery and Caesarean section packages with antenatal, delivery, and newborn care options. Visit Price Guide or the Maternity page for inclusions and co-pays.
Yes, one birth companion is allowed for most deliveries, subject to clinical safety and ward protocols.
Our main pharmacy aligns with hospital operating hours; an on-call service is available for inpatients and emergencies.
Yes—bring a valid prescription from a licensed practitioner. We’ll advise on availability and alternatives if needed.
Results are shared through your clinician during review. For printed copies, visit the Lab Reception with your receipt/ID. Some tests require longer turnaround times.
Some tests (e.g., fasting blood sugar, lipid profile) need fasting. Confirm instructions when booking or with the lab desk.
X-ray, ultrasound, Doppler, and other modalities are offered. Some studies require prior booking and preparation.
Coverage varies by plan and indication. The Insurance Desk will confirm pre-authorization requirements and co-pays before your scan.
Provide a nephrologist referral, recent lab results, and insurance details. Our Renal Unit will schedule your assessment and sessions.
Most packages include standard consumables; extras depend on clinical need and your cover. Confirm with the Insurance Desk.
A referral helps, but walk-ins are welcome for initial assessment. Insurance plans may require a referral for coverage.
Sessions are usually 30–45 minutes depending on your treatment plan and therapist’s advice.
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