Welcome

Visiting Hours & Guidelines

Family and friends play a vital role in healing. To keep everyone safe and comfortable, please follow the schedule and guidelines below.

View Hours FAQs
Please carry a valid ID

Security checks are conducted at the gate. Children under 12 should be accompanied by an adult at all times. If you feel unwell (fever, cough, flu-like symptoms), kindly postpone your visit.

Standard Visiting Hours

Unit / Ward Weekdays (Mon–Fri) Weekends & Public Holidays Visitor Limit
General Wards (Medical / Surgical) 12:30 pm – 2:00 pm  |  4:30 pm – 6:30 pm 12:30 pm – 2:30 pm  |  4:00 pm – 7:00 pm 2 visitors per patient at a time
Maternity & Postnatal 10:00 am – 11:00 am  |  4:00 pm – 6:00 pm 10:00 am – 12:00 pm  |  3:00 pm – 6:30 pm Partner + 2 close family (rotational)
Paediatrics 10:00 am – 12:00 pm  |  3:00 pm – 6:00 pm 10:00 am – 1:00 pm  |  3:00 pm – 6:30 pm Parent/Guardian always permitted; +1 visitor at a time
ICU / HDU Strictly 12:30 pm – 1:00 pm & 5:30 pm – 6:00 pm Strictly 12:30 pm – 1:00 pm & 5:30 pm – 6:00 pm 1–2 immediate family (as advised by the nurse)
Isolation Rooms Visits are limited and may be suspended depending on infection-prevention protocols. Please confirm with the nurse-in-charge.
Do’s for a Safe Visit
  • Sanitize hands on entry and exit; use masks in designated areas.
  • Keep visits short during peak hours to allow rest and clinical care.
  • Follow nurse instructions on personal protective equipment where required.
  • Label personal items (food/clothing) and confirm suitability with the nurse.
  • Use quiet voices and switch phones to silent mode within wards.
Kindly Avoid
  • Visiting if you are unwell or recently exposed to infectious illness.
  • Bringing fresh flowers, latex balloons, or strong-scented items to ICU/HDU.
  • Sitting on patient beds or moving clinical equipment.
  • Taking photos/videos without consent from the patient and hospital.
  • Large groups—please rotate visitors as per limits above.
Special Circumstances

Critical care, end-of-life, or special needs cases may allow flexible hours upon consultation with the unit in-charge.

Pastoral & Chaplaincy

Our chaplaincy team offers prayer and counselling to all faiths. Ask the nurse to request a chaplain visit.

Cafeteria & Amenities

Cafeteria open 7:00 am – 7:30 pm daily. ATMs and a convenience kiosk are available near the main lobby.

Plan Your Visit

Directions & Parking

Nazareth Hospital, Muthaiga Rd, Kiambu County. Limited visitor parking is available; please follow security guidance.

Open Map
Gifts & Deliveries

Soft snacks and sealed beverages only where permitted. Please check with the nurse for dietary restrictions.

See Guidelines
Accommodation

For families travelling from afar, nearby guesthouses and hotels are available. The ward clerk can assist with listings.

Contact Support

Frequently Asked Questions

Yes, with parental/guardian supervision. In ICU/HDU and isolation rooms, child visits may be restricted—please check with the nurse-in-charge.

Phones should be on silent. Photography is not permitted without patient and hospital consent, and is prohibited in critical care areas.

Speak to the unit in-charge. In special circumstances (e.g., end-of-life, essential caregiving), flexible arrangements may be made.

The nurse station provides updates to the next-of-kin on file. To protect privacy, phone updates are limited to the recorded primary contact.